Shipping

SHIPPING & DELIVERY
1.When will I receive my items after I place an order?
Shipping Time:
Normally, all countries can be delivered within 20 business days.

Fast shipping will takes 3-7 days with DHL.

2.What shipping methold we use?

3'How much does the shipping cost?

For clothing and strollers, Based on the dress weight, varies from USD 10-USD 40.

4.How can I trace my order?
As to the order status and shipping information of your package, you can refer to "My Account" in our website. When you click the "View Detail" button, there is a column called Order Tracking, where you can view all the detailed information about your order.
4.How much does the shipping cost?
We provide economical parcels, standard transportation and expedited transportation. Different countries and different weight segments have different logistics fees and transportation time. The address page in the shopping process has detailed price and shipping time instructions. We have regular or long-term free shipping activities. During the event, orders that meet the conditions of the event can enjoy the services.
5.Customs & Import Tax
(1). About customs & import tax Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first. It's always buyer's responsibilities to clear customs and pay the relevant custom duties. In most countries, however, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes. The rules are different in every country. Unfortunately there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of every single country. Therefore, we cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out that information before you order. If you have to pay import taxes and/or additional duties and sales taxes, then you would have to pay that to the courier upon receipt of the package(s). We can't calculate this for you or you cannot pre-pay it. If you are drop-shipping or sending a gift item to someone, please make sure they are aware of the possibility of having to pay taxes when receiving the goods. Please find out as much as you can about your import taxes in your own country before completing your order. If you have questions or requests about tax, please contact our customer service email:info@petsserect.com.
(20. Questions: If the items are detained by customs, who is responsible for clearance of the items? If the items are detained by Customs after the ship left the seller's country, the buyer is requested to deal with it. If a very large order is delivered from China to my country, will customs seize my order? Yes, it is possible. We suggest you ask the customer service in advance to split your orders into several smaller packages, to be shipped out on different days to avoid possible seizure. If custom duties are incurred, who is responsible? It is the buyer's responsibility for any custom duty fees that may be charged upon delivery. How the import duty will be charged depends on each country's custom policies.
6.What countries or regions do you ship to
Petsserect can ship single item samples or large orders in most of the world. You'd better note the import tax condition in your own country before ordering. Except for some special countries, we can deliver it to most regions. For details of special countries, please check ourTrade Control Policies.